Roadmap to the Customer Innovations Blog

I’ve received several requests to put together a “roadmap” to the Customer Innovations blog posts I’ve done.   Here is an organized path through the material I’ve posted so far.  I haven’t tried to be all inclusive but have just the most substantial posts.   Grab a venti dark roast and enjoy!

Customer Experience Strategy:

Evocative Experience Design:

Integrating Customer and Employee Experience:

Other:

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