We’re Moving to the New Customer Innovations Website | Customer Innovations - Creating Influential Experiences

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CEO: Frank Capek

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My name is Frank Capek and I am Chief Experience Officer of Customer Innovations, Inc. I've spent 25 years helping companies design and deliver the most compelling experiences for their customers. Over this time, I've had the chance to do customer experience work with more than 50 major corporations across industries. This has included helping them: understand how customers think, feel, and act; designing products, services, processes, and technology that enable more effective customer experiences; and aligning leadership, employee experiences, and organizational behavior to deliver.

My research and intellectual energy has been focused on understanding the cognitive and neurological foundations of how people experience the world... independent of their roles as customers, employees, or members of any social network.

I graduated with degrees in mechanical engineering from MIT; mathematics from the State University of New York; and have conducted research and advanced studies in artificial intelligence and applied mathematics.

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We’re Moving to the New Customer Innovations Website

Posted on March 21, 2012 by Frank Capek

We are very happy to announce that Customer Innovations is moving to a new and updated home on the web.

You can find us at: www.customerinnovations.com

The ideas and insights we’ve been sharing on this blog site have already been relocated to this new location.

Onwards and upwards,

Frank Capek, CEO, Customer Innovations, Inc.

Filed under: B-to-B Experience, Case Studies, Cognitive Ergonomics, Customer Analytics, customer behavior, Customer Experience, Employee Experience, Financial Services Experience, Neuroeconomics, Organizational Behavior, Personal Experience, Uncategorized |

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